Jerry Seinfeld was wrong when he claimed public speaking is our #1 fear. I’m pretty sure we’re more afraid of having our decisions scrutinized. Adding to the fun, now algorithmic decisions are under pressure too. It is rather painful to have decisions second-guessed before the numbers come in, and even worse if things go pear-shaped. […]
1. Machines Gone Wild → Digital trust gapLast year I spoke with the CEO of a smallish healthcare firm. He had not embraced sophisticated analytics or machine-made decision making, with no comfort level for ‘what information he could believe’. He did, however, trust the CFO’s recommendations. Evidently, these sentiments are widely shared. — Tracy A […]